Case Study

How Iceberg+ Helped 60+ Tourism SMEs go Digital with EU Innovation Funding

The Challenge

Tourism SMEs across Europe were hit hard by the COVID-19 pandemic, exposing deep gaps in digital readiness and sustainable practices.

Despite a growing need to innovate, many lacked the expertise, tools, or access to funding needed to evolve.

Beneficiary

60+ tourism SMEs from 6 European countries, including accommodation providers and travel intermediaries seeking to modernize their services and operations.

Delivered by

The project was delivered by a transnational consortium. Iceberg+ led the funding facilitation and innovation support, acting as the central point of coordination for voucher allocation, SME onboarding, and solution matchmaking.

The
Solution

Iceberg+ helped design and operate a streamlined support process:

  • €10,000 innovation vouchers for each SME
  • A dedicated digital matchmaking platform
  • Access to 90+ ready-made digital and sustainable solutions
  • Capacity building through e-learning modules and peer support

This solution ensured SMEs could easily identify the right tools and access funding to implement them, reducing both friction and time to impact.

The
Impact

Accelerated digital transformation in the tourism sector

Increased adoption of sustainable technologies

Strengthened resilience and competitiveness of 60+ SMEs

Fostered transnational collaboration between providers and beneficiaries

The
Timeline

2021

Market research and stakeholder consultations

2022

Open call for SMEs and solution providers

2023

Matchmaking, funding allocation, onboarding

2024

Implementation and knowledge transfer

The
Results

40+

solution providers engaged

€600,000

in funding distributed

60+

SMEs supported

A digital ecosystem

for long-term collaboration and innovation created

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